Privacy Policy

This Privacy Policy explains how FRIA CONSULTING LIMITED collects, uses, stores and protects your personal data when you use the Fria Surge platform. We collect only the minimal data needed to process your order and deliver digital materials. By using the platform you agree to this policy.

1. What data we collect

We collect only what is essential:

• Name (optional, for personalization)
• Phone number (primary contact method)
• Selected program / package
• Optional short message (if provided)
• Technical data: browser type, device, approximate location (security only)

We never collect card details, ID numbers, addresses, email (unless you give it), or any sensitive information.

2. How we use your data

Data is used only to:

• Process and confirm your order
• Deliver digital materials (PDF, videos, links)
• Contact you for payment confirmation and delivery (via phone)
• Send 2–4 follow-ups if needed (delivery status, quick questions)
• Prevent basic fraud and secure the platform

Your data is never sold, rented, shared with marketers or used for profiling.

3. Data storage & security

• Data stored on encrypted servers (industry standard)
• Access limited to authorized staff only
• Kept for 12 months after last contact or until you request deletion
• All connections via HTTPS

4. Cookies & tracking

We use only essential cookies for form function and navigation. No advertising, analytics or third-party tracking.

5. Your rights

You have the right to:

• Access your data
• Correct inaccurate data
• Request deletion
• Withdraw consent
• Object to processing

All requests handled within 30 days (usually 1–3 business days). Contact: support@fria-consulting.co.uk

6. Contact

FRIA CONSULTING LIMITED
1ST FLOOR SACKVILLE HOUSE 143-149 FENCHURCH STREET LONDON ENGLAND EC3M 6BL
Phone: +44 20 7456 3322
Email: support@fria-consulting.co.uk

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